Contact Pyrex Customer Service
How to Reach a Person at Pyrex
Verified Contact Information
Toll-Free Number:
-
1-800-999-3436
Legal:
-
1-800-295-2393Privacy Inquiries
Pyrex Email:
Media
Pyrex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Pyrex Phone Number
1 (800) 999-3436
Average Hold Time
00:05:07
Average Calls duration
2 minutes
Most Popular Pyrex Email Address
media@corellebrands.com
Pyrex Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
View full overview ›
Pyrex Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Pyrex Phone Number | 1 (800) 999-3436 |
| Average Hold Time | 00:05:07 |
| Average Calls duration | 2 minutes |
| Most Popular Pyrex Email Address | media@corellebrands.com |
| Pyrex Live Agent Availability | 3% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Pyrex Customer Service Rating | 4.4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone, 0% email |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Customer Effort Score | Low Effort |
| Prepare before the call to Pyrex | First and last name, email or address or zip code |
Call Volume by Day
Contact Information
Pyrex Website:
Pyrex Help Center:
Corporate Office Address:
Pyrex
12000 Molly PItcher Highway South
Greencastle,
Pennsylvania
17225
United States
Summary of Pyrex Customer Service Calls
2.8K
TOTAL
CALLS
CALLS
02:12
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pyrex?
Product/ Service Question:
- “Broken lid”
- “Lids cracking”
- “My Pyrex clear glass one cup. I stuck it in the dishwasher on normal heat on the top rack and the lines are missing now off of it. I’ve only had it for five months and used it very little.”
Return/ Replace Question:
- “Lid replacement”
- “Need replacement lids due to a few being cracked”
- “Replacement lids”
Request for Information Question:
- “Questions.”
- “Looking for a special lid from a Pyrex dish”
- “Questions about the product not many”
Shipping and Delivery Question:
- “Missing parts of order and snaps on lids broke in shipping”
- “Package not received.”
- “Dish size issue”
Staff Question:
- “Customer service”
- “Want personal service”
- “I have to talk to customer service”
Payments and Charges Question:
- “Invoice”
- “U charged me 4 times what i bought and did not receive my purchase”
- “Military discount online”
Account Question:
- “OPEN WHOLESALE ACCOUNT”
- “Retailer Account Request”
- “Credit on my account I was promised”
Website/ Application Question:
- “Difficult to use website for payment”
- “Trouble with internet site”
- “Need to order lids. Having trouble finding them on website.”
Cards Question:
- “DO NOT HAVE CR CARD/of in cash @ Target”
- “Card not working”
Employment Question:
- “For getting job”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Special order”
- “Ruined easter”
- “Glass dish exploded”
Compare Pyrex Customer Service To
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Pyrex